Resource | Office Of The Comptroller Of The Currency
Consumer Protection
Ensuring fair access and equal treatment to national bank customers is a fundamental part of the OCC"s mission. OCC bank examiners evaluate compliance with consumer laws and regulations, and the agency takes enforcement actions when necessary. OCC customer service representatives assist national bank customers with questions and complaints, and the agency provides advisories to help consumers understand their rights, banking rules, and the risks associated with products and practices.
The FDIC Money Smart financial education program can help people of all ages enhance their financial skills and create positive banking relationships. First released in 2001 and regularly updated since then, Money Smart has a long track record of success.
The opinions or conclusions of the authors reflected in the open source articles and resources is not endorsed and/or does not necessarily reflect the opinion of the Virginia Fusion Center. The sources have been selected to provide you with event information to highlight available resources designed to improve public safety and reduce the probability of becoming a victim of a crime.
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