The information provided below is an update to a Public Service Announcement released in March 2026.
RIS actors are still impersonating CMA support accounts in phishing messages, but their tactics have shifted toward stealing victims' Backup Recovery Keys. If a user shares this key - along with verification codes or PINs - the attackers can access past CMA messages, private/group chats, and even take over the account.
Because a Backup Recovery Key stays valid even after creating a new account with the same phone number, attackers could later compromise the new account as well. The only mitigation is generating a new Backup Recovery Key in Settings, which invalidates the old one for future backups, though it cannot undo any data already stolen. -VFC Shield |